Terms & Conditions
Wovvo Terms & Conditions
Effective Date: October 9, 2026
Last Updated: October 9, 2026
These Terms & Conditions ("Terms" or "Agreement") govern the use of Wovvo's platform, memberships, subscriptions, educational products, coaching programs, implementation services, and related offerings.
This Agreement is entered into between Wovvo Group Inc., a corporation organized under the laws of British Columbia, Canada ("Wovvo," "Company," "we," "us," or "our"), and the individual or entity accessing or purchasing Wovvo products or services ("User," "Member," "Client," "you," or "your").
By registering, purchasing, subscribing, accessing, or using Wovvo products or services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree, you must discontinue use of the applicable services.
1. Definitions
Platform: The Wovvo website, web application, software, dashboards, creator tools, opportunity feeds, and associated digital services accessible through wovvo.ai, app.wovvo.ai, or other authorized Wovvo interfaces.
Wovvo Pro: Wovvo's paid creator membership providing access to designated software features, educational resources, tools, community features, and other benefits included in the applicable membership.
Creator Build Accelerator (CBA): Wovvo's three-month creator business development program, which may include branding, portfolio development, educational support, implementation services, coaching, and other deliverables specified in the applicable purchase agreement.
Legacy Memberships: Previous Wovvo membership plans, including Wovvo Basic and earlier Wovvo Pro configurations, that are being discontinued or transitioned during late 2026.
Services Programs: Coaching, branding, advisory, implementation, managed application, done-for-you, or other service-based programs offered by Wovvo.
Educational Content: Courses, lessons, templates, videos, recordings, frameworks, downloadable resources, community materials, and training content.
Third-Party Platforms: External websites, services, networks, or platforms on which creator opportunities, applications, transactions, or communications occur.
Opportunities: Creator-related job listings, brand collaborations, projects, and other opportunities sourced from or connected to third parties.
2. Platform Overview
Wovvo is a creator business platform designed to help content creators discover opportunities, manage workflows, improve their professional positioning, access educational resources, and develop their creator businesses.
Depending on membership eligibility and availability, Wovvo may provide:
Creator opportunity discovery and aggregation.
Application management and workflow tools.
Customer relationship management and business tracking.
Financial and invoicing tools.
Branding and portfolio resources.
Educational courses and training.
Community and networking features.
Coaching, advisory, or implementation services.
Additional features introduced or modified by Wovvo.
Wovvo is not an employer, employment agency, recruiter, or guarantor of creator employment or brand partnerships.
Unless expressly included in a purchased service agreement, Wovvo does not undertake to apply for opportunities, negotiate agreements, or secure employment or brand deals on behalf of Members.
3. Membership Structure and Availability
Wovvo offers different memberships, programs, and services, subject to eligibility, availability, and Company approval.
3.1 Wovvo Pro Membership
Wovvo Pro is Wovvo's primary paid creator membership under the updated membership structure.
Wovvo Pro may be offered in different subscription durations, billing intervals, pricing arrangements, promotional offers, or approved enrollment structures.
Membership eligibility and enrollment may be subject to Wovvo's approval, applicable availability, and payment authorization.
Wovvo reserves the right to determine which membership options are available to particular individuals, subject to applicable law.
3.2 Retirement of Legacy Memberships
Wovvo Basic and previous Wovvo Pro membership configurations are scheduled to be phased out during late 2026.
Wovvo may discontinue, replace, consolidate, or transition legacy membership plans as part of its updated membership structure.
Existing Members will receive any notice required by applicable law or their existing agreements concerning material changes to their memberships.
Legacy membership benefits, pricing, or access rights do not automatically transfer to new membership structures unless expressly confirmed by Wovvo or required under an existing agreement.
3.3 No Free Trial
Wovvo does not currently offer a standard free trial for Wovvo Pro.
Any complimentary, promotional, or limited access expressly authorized by Wovvo is governed by the specific terms disclosed for that access and does not create an entitlement to an ongoing free trial.
4. Wovvo Pro Pricing and Payment Terms
Wovvo Pro membership pricing may vary based on subscription duration, promotional eligibility, enrollment method, and other disclosed commercial terms.
All prices are stated in United States Dollars (USD) unless expressly indicated otherwise.
Wovvo expressly reserves the right to:
Introduce new membership prices.
Increase or decrease membership pricing.
Modify subscription durations and billing intervals.
Introduce or discontinue promotional pricing.
Modify membership packages or available benefits.
Offer different pricing to different approved customer groups.
Discontinue or replace membership tiers.
Wovvo does not guarantee that any membership price will remain unchanged indefinitely.
Any pricing change affecting an existing recurring subscription will be communicated and implemented in accordance with the applicable subscription agreement and consumer protection laws, including any required advance notice, consent, or cancellation rights.
A previously offered membership price does not establish a permanent entitlement to that price for future purchases or renewal periods.
5. Creator Build Accelerator (CBA)
5.1 Program Duration
Effective October 9, 2026, the Creator Build Accelerator is offered as a three-month program.
The applicable three-month service term begins on the commencement date identified in the Client's individual purchase agreement or enrollment confirmation.
The program may include branding development, portfolio creation, implementation assistance, creator education, strategy sessions, coaching, and other deliverables described in the applicable agreement.
The specific deliverables, payment schedule, participation requirements, and service obligations are governed by the individual CBA purchase agreement.
5.2 Binding Contract Value
Enrollment in CBA creates a binding payment obligation for the full agreed contract value.
Where a Client elects installment payments, the installment arrangement is a payment accommodation and does not convert the total contract value into a month-to-month, cancellable membership.
The Client remains responsible for the full agreed contract value, subject to applicable law and the individual CBA agreement.
Failure to participate, attend scheduled sessions, submit requested materials, use available resources, or achieve desired business outcomes does not automatically eliminate the Client's contractual payment obligations.
5.3 CBA Access and Wovvo Pro Transition
Unless the applicable purchase agreement expressly provides otherwise, CBA enrollment includes twelve (12) months of designated Wovvo platform access commencing on the date access is activated.
The three-month CBA service period and the twelve-month included platform access period are separate.
Upon expiration of the initial twelve-month included access period, the Client's CBA-associated platform access transitions to the then-applicable Wovvo Pro membership.
Where the Client has expressly authorized recurring billing under the applicable purchase agreement or checkout terms, Wovvo Pro will automatically renew at the disclosed annual subscription price and renewal terms unless cancelled before the renewal date.
The initial CBA purchase price does not include unlimited lifetime Wovvo Pro access.
The Client's right to cancel the subsequent Wovvo Pro subscription does not cancel, reduce, or eliminate any outstanding CBA contract balance.
5.4 Separate CBA Agreement
CBA is governed by a separate written enrollment or purchase agreement.
Where that agreement and these general Terms conflict concerning CBA deliverables, contract value, payment installments, or service obligations, the specific CBA agreement will control, except where applicable law requires otherwise.
6. Automatic Renewals and Subscription Cancellation
6.1 Recurring Subscription Authorization
Certain Wovvo memberships, including Wovvo Pro, operate on recurring subscription terms.
By expressly agreeing to a recurring subscription at checkout or through an applicable written agreement, the Member authorizes Wovvo or its authorized payment processor to charge the selected payment method at the agreed billing interval until cancellation.
The applicable subscription price, billing interval, and renewal terms will be disclosed before recurring billing authorization is obtained.
6.2 Cancellation Procedure
Members may cancel eligible recurring Wovvo Pro subscriptions through the cancellation functionality available inside the Wovvo application.
Cancellation must be completed before the applicable renewal date to prevent the next scheduled renewal charge.
Members are responsible for managing their subscriptions and completing the cancellation process if they do not wish to continue.
Merely deleting the application, discontinuing use, failing to log in, or stopping participation does not constitute cancellation.
If the in-app cancellation functionality is unavailable or inaccessible, Members may request cancellation assistance at team@wovvo.ai.
6.3 Cancellation Effect
Unless otherwise disclosed, cancellation stops future renewals and does not immediately terminate access already paid for during the current subscription term.
Charges already incurred remain payable, and completed payments are non-refundable except where required by applicable law.
6.4 Renewal Notices
Wovvo will provide subscription disclosures, renewal notices, cancellation information, and any required consent mechanisms in accordance with applicable law.
Where no separate renewal reminder is legally required, Members remain responsible for tracking their renewal dates and managing their subscriptions.
7. Payments, Processing Fees, and Taxes
By purchasing a Wovvo product or service, you authorize the applicable payment transaction and agree to pay the disclosed purchase price and any additional charges expressly accepted at checkout or under a separate written agreement.
You are responsible for applicable taxes, currency conversion fees, bank charges, and payment processing fees where lawfully disclosed and agreed.
Any processing fee charged directly to the Client must be clearly disclosed before payment authorization.
Payment may be processed through authorized third-party providers.
Wovvo may offer installment plans or financing arrangements through approved payment providers, subject to separate applicable terms.
8. Refund Policy
All Wovvo purchases are final and non-refundable, except where a refund, cancellation, or other remedy is required by applicable law.
This policy applies to Wovvo Pro memberships, CBA enrollment, educational courses, coaching, implementation services, downloadable resources, and other paid offerings.
To the extent permitted by applicable law, the following circumstances do not independently entitle a purchaser to a refund:
Failure to use purchased services.
Missed coaching calls or educational sessions.
Dissatisfaction with business results.
Failure to obtain brand deals or employment.
Failure to implement provided training.
Changes in personal or financial circumstances.
Voluntary discontinuation of participation.
Failure to cancel a subscription before renewal.
Temporary service interruptions.
Changes to third-party opportunities or services.
Nothing in these Terms excludes statutory refund, cancellation, chargeback, or consumer protection rights that cannot lawfully be waived.
9. Outstanding Payments, Default, and Debt Recovery
Clients are required to pay all amounts due under their applicable purchase agreements and payment schedules.
If a payment becomes overdue, Wovvo may, subject to applicable law and the relevant agreement:
Contact the Client regarding the outstanding balance.
Attempt authorized payment methods.
Suspend or restrict access to affected paid services.
Refer overdue accounts to an authorized third-party collection agency.
Pursue lawful recovery of outstanding amounts.
Seek recovery of reasonable collection costs, legal fees, and enforcement expenses to the extent expressly agreed and legally recoverable.
The Client remains responsible for unpaid contractual amounts notwithstanding suspension of access, except where the agreement or applicable law provides otherwise.
Any acceleration of future installments, interest, administrative charges, or additional collection expenses must be authorized by the applicable agreement and permitted by law.
Wovvo may maintain relevant payment records and provide necessary information to authorized collection providers for lawful debt recovery purposes.
10. No Guarantee of Results
Wovvo provides software, education, coaching, implementation support, and creator business resources.
Wovvo does not guarantee:
Brand partnerships or collaborations.
Paid creator contracts.
Specific earnings or revenue.
Employment opportunities.
Inbound brand inquiries.
Social media growth.
Application acceptance or response rates.
A particular return on investment.
Any specific financial or business outcome.
Testimonials, case studies, revenue examples, creator achievements, and other success stories reflect individual experiences.
Individual results vary based on factors including skill, experience, effort, market conditions, implementation, and circumstances beyond Wovvo's control.
11. Third-Party Opportunities and Services
Wovvo may display or link to opportunities available through third-party platforms.
Unless expressly stated otherwise, Wovvo is not affiliated with, sponsored by, or endorsed by these third parties.
Wovvo does not control the accuracy, availability, legitimacy, compensation, or selection processes of third-party opportunities.
Members are responsible for conducting appropriate due diligence before applying, sharing personal information, entering contracts, or accepting work.
Third-party transactions are governed by the relevant third party's terms.
12. Membership Access and Account Responsibility
Membership access is personal, limited, non-exclusive, non-transferable, and subject to continued compliance with these Terms.
Members must maintain accurate account information and protect their login credentials.
Members may not sell, share, transfer, sublicense, or otherwise provide unauthorized access to their accounts.
Wovvo may suspend or restrict accounts where it reasonably identifies fraud, unauthorized access, misuse, or material violations of these Terms.
13. Intellectual Property
All Wovvo software, trademarks, designs, course materials, proprietary frameworks, written resources, videos, templates, training materials, and related intellectual property remain the property of Wovvo Group Inc. or its licensors.
Members may not, without authorization:
Reproduce or redistribute proprietary materials.
Resell educational content.
Share paid course access.
Copy or replicate software functionality.
Scrape or harvest platform information.
Reverse-engineer proprietary systems.
Use Wovvo materials to develop competing products.
Circumvent access restrictions.
Commercially exploit Wovvo intellectual property.
Ownership of specifically commissioned or delivered creator assets, including any Canva files or branding materials, is governed by the applicable service agreement and any stated transfer conditions.
14. Educational Content and Coaching
Educational materials are provided for general business development and informational purposes.
Coaching and advisory services may provide recommendations, strategies, feedback, and suggested actions.
Members remain responsible for their own business decisions, implementation, contractual arrangements, tax obligations, and compliance with applicable laws.
Wovvo may update educational resources, instructors, schedules, and delivery methods, subject to existing contractual commitments and applicable law.
15. Community Conduct
Members participating in Wovvo communities, coaching sessions, events, or communication channels must behave respectfully and lawfully.
Prohibited conduct includes harassment, threats, discrimination, fraudulent activity, unauthorized solicitation, spam, sharing confidential member information, or misuse of community resources.
Wovvo may moderate content or suspend access for material violations, subject to applicable law and contractual obligations.
16. User Content, Feedback, and Testimonials
Members retain ownership of their original content, subject to any separately agreed intellectual property arrangements.
By voluntarily submitting feedback, suggestions, or feature ideas, Members grant Wovvo a non-exclusive, worldwide, royalty-free license to use and incorporate those submissions for legitimate business purposes.
Wovvo may request permission to feature testimonials, creator results, images, or other promotional content.
Any use of personal information, identifiable images, or testimonials for promotional purposes will be subject to applicable privacy, consent, and advertising laws.
17. Platform Availability and Maintenance
Wovvo strives to maintain reliable access but does not guarantee uninterrupted or error-free operation.
Maintenance, technical issues, software updates, hosting interruptions, or third-party failures may temporarily affect availability.
Wovvo may perform maintenance, modify technical infrastructure, or implement security updates as reasonably necessary.
Wovvo will comply with any non-waivable service delivery obligations and consumer remedies required by applicable law.
18. Platform Modifications and Discontinuation
Wovvo may introduce, modify, replace, or discontinue platform features, membership packages, educational resources, and other offerings.
This includes changes to software functionality, dashboards, content libraries, creator tools, pricing structures, and membership eligibility.
Material changes affecting existing paid contractual rights will be handled in accordance with applicable agreements and laws.
Wovvo may discontinue legacy plans and introduce replacement membership structures without creating an obligation to offer previous plans indefinitely.
19. Chargebacks and Payment Disputes
Members are encouraged to contact team@wovvo.ai promptly regarding billing concerns so Wovvo can investigate and attempt resolution.
Knowingly fraudulent payment disputes or misrepresentations may result in lawful account restrictions or recovery proceedings.
Nothing in these Terms limits a Member's lawful right to dispute an unauthorized or incorrect charge or exercise rights through a financial institution or payment provider.
20. Disclaimer of Warranties
To the maximum extent permitted by applicable law, Wovvo's software and educational materials are provided on an "as available" basis.
Wovvo makes no guarantee that its services will satisfy every Member's individual business objectives or remain free from temporary interruptions.
Any warranty exclusions are subject to applicable statutory consumer rights.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Wovvo Group Inc. and its directors, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, or consequential damages, including lost profits, lost business opportunities, or anticipated revenue.
Subject to non-excludable legal rights and liabilities, Wovvo's aggregate liability arising from a particular paid product or service will not exceed the amount paid for that product or service giving rise to the claim.
Nothing in these Terms excludes liability that cannot lawfully be limited or excluded.
22. Indemnification
To the extent permitted by applicable law, Members agree to indemnify Wovvo against reasonable third-party claims, losses, and expenses arising from the Member's unlawful conduct, infringement of third-party rights, or material misuse of Wovvo services.
This provision does not require Members to indemnify Wovvo for its own unlawful conduct, negligence where prohibited by law, or matters for which indemnification is legally unenforceable.
23. Force Majeure
Wovvo will not be responsible for delays or interruptions caused by events beyond its reasonable control, including natural disasters, major infrastructure outages, government restrictions, cyber incidents, war, widespread third-party service failures, or comparable extraordinary circumstances, to the extent permitted by law.
Wovvo will take reasonable steps to address disruptions and comply with applicable contractual and statutory obligations.
24. Events and In-Person Experiences
Wovvo may organize or facilitate creator networking events, workshops, conferences, meetups, dinners, creator walks, community activities, and other virtual or in-person experiences ("Events").
24.1 Voluntary Participation
Participation is voluntary. Attendees acknowledge that Events may involve ordinary risks associated with public venues, travel, transportation, physical activities, and interactions with other attendees.
24.2 Event Tickets
Unless otherwise stated, Event ticket purchases are final and non-refundable, except where required by applicable law.
Event tickets may be transferred only where expressly permitted by Wovvo.
24.3 Changes and Cancellations
Wovvo may reasonably modify Event schedules, venues, speakers, and programming.
If an Event is cancelled, postponed, or materially changed, any refund or other remedy will be determined by the applicable ticket terms and law.
24.4 Conduct
Attendees must behave respectfully, safely, and lawfully.
Wovvo may remove attendees for harassment, threats, violence, unlawful conduct, or serious disruption, subject to applicable law.
24.5 Photography and Recording
Photography, video recording, and audio recording may occur at Events.
Wovvo may request consent to use identifiable Event media for marketing, educational, or promotional purposes.
Attendees may contact Wovvo regarding privacy or media concerns.
24.6 Third-Party Providers
Events may involve independent venues, transportation companies, hospitality providers, and other third parties.
These providers may operate under their own terms, and Wovvo does not control all aspects of their services.
24.7 No Event Outcome Guarantees
Attendance does not guarantee business opportunities, collaborations, sponsorships, income, employment, or networking results.
25. Privacy and Data Protection
Wovvo collects, processes, and maintains personal information in accordance with its Privacy Policy and applicable privacy laws.
Information may be processed for account administration, payment processing, customer support, service delivery, communications, fraud prevention, and other disclosed lawful purposes.
Wovvo may use authorized third-party service providers where necessary to deliver its services.
Members may contact team@wovvo.ai regarding privacy-related questions or requests.
26. SMS and Digital Communications
26.1 SMS Consent
Wovvo may send transactional, operational, educational, appointment-related, and promotional communications by SMS where the recipient has provided the consent required by applicable law.
Marketing SMS consent is separate from acceptance of these general Terms and is not a condition of purchasing Wovvo products or services.
Applicable communications may include appointment reminders, onboarding updates, platform notifications, support messages, event information, and promotional offers.
26.2 Message Frequency
Message frequency varies depending on account activity, appointments, active programs, and communication preferences.
26.3 Message and Data Rates
Standard message and data rates may apply.
26.4 Opt-Out
Recipients may reply STOP to unsubscribe from applicable SMS communications.
A final confirmation message may be sent.
26.5 Assistance
Recipients may reply HELP for assistance or contact Wovvo through wovvo.ai.
26.6 Privacy
Wovvo does not sell SMS opt-in consent information to third parties for their independent marketing purposes.
Communications and consent records may be retained for compliance, customer support, and lawful business operations.
26.7 Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
26.8 Compliance
Wovvo intends to conduct SMS communications in accordance with applicable requirements, including CASL, applicable United States messaging laws where relevant, and carrier messaging policies.
27. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.
Subject to mandatory consumer protection laws and any non-waivable jurisdictional rights, disputes will be submitted to the competent courts located in Vancouver, British Columbia.
28. Amendments to Terms
Wovvo may revise these Terms to reflect changes in its services, membership structures, operations, or legal requirements.
The updated version will display its effective or last-updated date.
Where required by applicable law or an existing agreement, Wovvo will provide advance notice, obtain consent, or offer applicable cancellation rights before implementing material changes.
Continued use following a legally effective update may constitute acceptance where permitted by law.
29. Severability
If any provision is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent legally permissible.
30. Entire Agreement
These Terms, together with any applicable checkout disclosures, membership terms, and separately executed program agreements, govern the relationship between Wovvo and the Member concerning the relevant products and services.
Specific written agreements governing CBA or other Services Programs will take precedence over these general Terms where their provisions conflict, subject to applicable law.
31. Contact Information
Wovvo Group Inc.
#208–2288 Marstrand Avenue
Vancouver, BC V6K 4S9
Canada
Email: team@wovvo.ai
Website: https://wovvo.ai
Platform: https://app.wovvo.ai
© 2026 Wovvo Group Inc. All Rights Reserved.
